Partner Manager Battery & Solar

Partner Manager Battery & Solar

Tibber

Multiple Locations, Europe

About the Role:

The role is responsible for leveraging new and existing partnerships for Tibber. The successful candidate will project manage product integrations, the development of commercial strategies and facilitate communication between partners and internal teams. This role is essential to growing sales, enhancing customer experience and maintaining operational excellence for Tibber.

What You’ll Do:

Sales Growth & Marketing

• Drive sales growth and meet revenue targets for the category
• Collaborate with the marketing team to create effective campaigns that engage customers

Customer Journey & Experience

• Implement initiatives to improve customer experience and satisfaction, focusing on the customer journey of hardware sales
• Act as the point of contact for E-commerce and Supply Chain teams to ensure smooth customer experience

Product Management & Process Improvement

• Manage the development, integration and improvement of complex energy products like the Homevolt battery.
• Stay updated on industry trends, integrating best practices into operations

Collaboration & Cross-functional Coordination

• Work closely with internal departments such as product, marketing, sales, finance, and supply chain to ensure alignment on goals and processes
• Host a seamless, well-documented flow of communication between internal teams and external partners

Demand Forecasting & Operations

• Identify potential risks related to market changes or supplier challenges and develop contingency plans to address them
• Create accurate demand forecasts for the category, working closely with supply chain and inventory teams to ensure stock availability

Quality Assurance

• Ensure products in the category meet all regulatory standards and maintain high quality
• Collaborate with quality assurance teams to maintain product integrity and oversee ongoing quality checks

Ideal Profile:

• Proven experience in strategic partner management, sales growth, and customer journey development
• Strong understanding of complex energy products, particularly home batteries, virtual power plants and dynamic tariffs
• Experience in both B2C and B2B channels, ideally with e-commerce / online sales knowledge
• Excellent collaboration and stakeholder management abilities, working across departments such as product, marketing, sales, finance, and supply chain
• Strong communication and marketing skills to drive growth and engage with both customers and partners effectively
• strategic thinker with the ability to implement process improvements and stay ahead of industry trends
• Ability to forecast demand and manage inventory to mitigate risks and ensure smooth operations
• Knowledge of quality assurance processes and regulatory standards in relevant product categories

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